TurfHealth LLC ("TurfHealth," "we," "us," or "our") provides artificial turf cleaning and maintenance services in the Phoenix, Arizona metropolitan area. This Privacy Policy explains what information we collect through our website at turfhealthaz.com (the "Site"), how we use it, and the choices you have.
1. Information we collect
Information you provide. When you request a quote or book a service through the Site, call, text, or email us, we collect the information you choose to give us, such as:
- Name, phone number, and email address
- Service address
- Details about your turf and requested services (yard size, pets, preferred dates and time windows, notes)
Information collected automatically. Our Site is hosted on Cloudflare, which may log standard technical data such as IP address, browser type, pages visited, and timestamps for security and performance purposes. Our Site loads fonts from Google Fonts, which may receive your IP address when fonts are served.
Advertising and analytics. If we use advertising or analytics tools (such as Meta Pixel or Google Analytics), those tools may collect information about your visit through cookies or similar technologies and are governed by their providers' privacy policies. You can limit tracking through your browser settings and ad-platform preferences.
2. How we use your information
- To respond to quote requests and schedule, perform, and follow up on services
- To communicate with you about appointments, pricing, and service updates
- To operate, secure, and improve the Site
- To advertise and measure the effectiveness of our marketing (if advertising tools are enabled)
- To comply with legal obligations
3. How we share information
We do not sell your personal information. We share it only with:
- Service providers that help us operate — for example, website hosting (Cloudflare), email providers, scheduling or payment tools — and only as needed to provide their services to us
- Legal authorities when required by law or to protect our rights, safety, or property
- A successor business if we are involved in a merger, acquisition, or sale of assets
4. Data retention
We keep quote and customer records for as long as needed to provide services, maintain business records, and meet legal requirements. You may ask us to delete your information at any time (see Section 7).
5. Cookies
The Site itself does not require cookies to function. Third-party tools we may enable (such as analytics or advertising pixels) can set cookies; you can block or delete cookies in your browser settings.
6. Children's privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children.
7. Your choices and rights
- You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at team@turfhealthaz.com or (602) 708-2470.
- You may opt out of marketing messages at any time by replying "STOP" to texts or using the unsubscribe option in emails; we will still send service-related communications for booked work.
8. Security
We use reasonable administrative and technical safeguards to protect your information, including HTTPS encryption on the Site. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised. Material changes will be posted on this page.
10. Contact us
TurfHealth LLC · Phoenix, Arizona
Phone: (602) 708-2470
Email: team@turfhealthaz.com